Digital participation

Public participation is a fundamental pillar in improving the policies and services provided by the government. By expressing citizens' opinions and suggestions, better outcomes can be achieved that benefit the community as a whole.

On the other hand, electronic participation is an effective means to enhance this cooperation, utilizing information and communication technologies to facilitate communication between citizens and the government. These tools help improve access to information and services, ensuring that citizens' voices are heard in decision-making processes.

The electronic participation plan within the Ministry of Higher Education, Scientific Research, and Innovation is a vital tool for enhancing interaction with various segments of society, including academics, researchers, and students. Through this plan, transparency and access to information are promoted, contributing to the improvement of the digital transformation process and supporting decision-making.

Thus, these efforts reflect the importance of electronic participation as part of the ministry’s comprehensive strategy to enhance education and scientific research.

Enhancing communication, interaction, dialogue, and the exchange of ideas and knowledge between the ministry and relevant stakeholders.

  • Promoting awareness and participation in scientific, research, and innovative activities.
  • Enhancing transparency and access to relevant information and services.
  • Increasing electronic participation activities to support decision-making in digital transformation and improve policies and services.
  • Maximizing the benefits and broad civil participation through information and communication technologies.

Principles of Electronic Participation:

  • Inclusiveness: How can the government reach everyone
  • Participation: How to engage citizens in decision-making and public services
  • Transparency: The necessity of disclosing and accessing information.

For more information on the digital participation policy and the use of social media (click here).

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First: Information Accessibility

Electronic Information

Enables beneficiaries to learn everything related to a specific topic by providing all the required information.

Practices and Tools

Type Description Implementation
1. Open Data Allows anyone to access, use, and share it, provided they credit the source. Available in a commonly readable format. Providing an unpublished information request service via the electronic participation portal to study requests and share information.
2. Website The official website of the ministry contains information about the ministry and its services. The content team writes and uploads the required content on the website to make it accessible for viewing, copying, and republishing.
3. Newsletter An electronic publication that can include texts, images, and videos covering topics of interest to subscribers. A subscription field is provided on the website, and a monthly newsletter is issued with updates and news from the ministry, sent to relevant entities.
4. Social Media Used to publish general information in various media forms like videos and audio recordings. The electronic media team crafts and designs content according to a monthly publication plan shared via the website for accessibility and redistribution.
5. National Knowledge Portal (Shu’a) Publishes research, scientific studies, and articles in scientific journals through the ministry's website. The knowledge portal allows for the storage and organization of research, articles, and educational materials, ensuring compliance with intellectual property rights.

Second: Consultation

Electronic Consultation

Allows citizens to participate in discussions related to decisions regarding public policies and services.

Practices and Tools

Type Description Implementation
1. Idea Innovation Tools Engaging individuals in generating ideas and solutions. Inviting stakeholders to attend dedicated sessions to discuss specific issues and come up with ideas.
2. Consultation on Policy Projects Sharing a draft policy document and involving them in the drafting process. Providing a draft policy document and receiving public comments before final approval.
3. User Participation in Website Design Collecting feedback from users to improve the design of services and websites. Engaging users before and during the design of digital services and websites.

Third: Cooperation and Empowerment

Electronic Decision-Making

Involving citizens in the formulation of public policies and services.

Practices and Tools

Type Description Implementation
1. Electronic Voting Voting that uses electronic means for casting and counting votes. Providing a voting service through the electronic participation portal.
2. Participatory Budgeting A process of discussion and consultation among many people to decide how to allocate the budget. Utilizing electronic participation platforms to gather participants' opinions on priorities.
3. Citizens' Initiatives A mechanism allowing citizens to propose legal measures for adoption if enough support is pledged. Creating a citizen initiatives portal where individuals can propose initiatives based on public interaction.
4. Hackathon An event aimed at solving problems by collaborating across different fields. Organizing periodic hackathons to propose projects with rewards for participants.
5. Suggestions and Complaints Channels Receiving suggestions and complaints from the public regarding ministry services. Implementing a service to receive public suggestions and complaints via the electronic participation portal.

 

Steps for Conducting Community Participation Campaigns

  1. Preparing the Plan:

    • A campaign document is created that includes the campaign's objectives, target audience, potential partners, scope, timeline, digital and non-digital tools to be used, and the budget.

  2. Launching the Campaign:

    • Community participation is initiated through the specified practices, tools, and channels in the plan, while documenting the outcomes of the campaign.

  3. Analysis:

    • In this step, the ministry reviews the campaign report to analyze the feedback provided by participants and to evaluate the campaign’s performance.

  4. Implementation:

    • The results from the previous step are applied in the decision-making process to achieve the campaign’s objectives.

  5. Reporting and Promotion:

    • The results of the community participation campaign should be communicated to participants and contributors through clear messaging on how the campaign outcomes were reached. This can include:
      • Press releases
      • Publishing reports
      • Sharing information through social media channels
      • Organizing community events to explain what was accomplished to others.

 

 

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